FAQ

Digby Manor caters for adults aged 50 and older.

Yes, if fact we actively encourage you to bring your own treasured personal items, mementoes and small pieces of furniture. We want you to feel at home and for you to be comfortable, surrounded by your personal belongings and memories.

Yes and there are many facilities available to make getting around the home easy.

The home sends a monthly newsletter called the ‘Digby News’ and also gets together with the relatives twice a year to discuss the home’s plans. We also have a private Facebook page that relatives can access and view all the exciting events the residents have taken part in, as well new events planned. And of course you can always call us when you like.

When you choose to live at Digby Manor, this will be your home, and you can be as independent as it is reasonably safe to do so. You can decide where to have your meals, when to have your bath etc., and you are free to explore the home and gardens, and we encourage you to stay as independent and active as possible. We will support you in keeping up any activities or hobbies that you enjoy at the moment or even to start new hobbies. Safe in the knowledge that 24-hour support is available, you can relax and enjoy your years at Digby Manor.

To ensure the safety of all residents we do not have facilities that enable smoking. We promote an active, healthy and balanced diet for all our resdients.

Our cooks prepare all meals in the home with fresh ingredients, and the meals are wholesome and ‘homely’. We offer a choice of meals for breakfast, lunch and supper.

Prices are dependent on room type and after a pre-admission assessment. Services such as hairdressing are additional and charged at cost. We accept Social Services contributions towards your fees when available.

Yes and we currently hold a score of 10/10 from independent reviews from relatives and are currently the no.1 rated care home in Birmingham and the West Midlands area. Our page can be viewed through the following link: https://www.carehome.co.uk

The home has 24 bedrooms, 2 of which are double rooms that can be occupied by a couple.

Our core belief is that people living with dementia can be happy when they are supported to live meaningful lives. The home has an experienced and well-trained care team and our care philosophy is ‘to see the person first and the dementia second’. What that means is that we try and see the world from your perspective and we understand that living with dementia can be very frustrating. By understanding you as a person, we can better support you as you go about your daily life. At Digby Manor Care Home you can just be who you are and know there are skilled people around that will support you.

We welcome visitors throughout the day but would recommend allowing the residents to enjoy their meal times. You can meet them in the lounge, in the conservatory, in the garden or in your own bedroom. And of course you are very welcome to go out with them whenever you like.

Yes you do. We pride ourselves in being resident-centered and that means we do everything we can to support each resident. Digby Manor is not an institution with inflexible routines – it is a home.

Digby Manor is a very safe home and you can freely wander the home and the gardens. To protect residents who easily get lost, it is almost impossible to leave the home by accident and get lost outside the home, though of course you can leave the home when accompanied with a relative, friend or one of our carers.

Internal reviews are completed monthly by our home Manager who ensures standards of care are actively managed. We also undertake surveys with residents, relatives, friends and professionals such as GP’s and District nurses and we respond to those surveys in our home’s development plan.

We have a weekly hairdresser, and a private chiropodist and provide access to specialist NHS services as required. We also have a qualified hand masseuse who visits weekly and a trained singer.

Our inspection report (September 2016 and March 2018 – ‘Good’ in all 5 standards by the regulator, CQC) are available to view on the Care Quality Commission’s website http://www.cqc.org.uk/

Our Most Recent Awards

Our Care Options

Residential

We are a family run care home designed for people who like the intimacy and homely feel of a smaller care home. Residential care is for frail older people whose needs are low, such as needing help with washing, dressing and other daily living activities.

We provide accommodation, meals and 24-hour personal care for those who find it increasingly difficult to cope at home without assistance.

We offer support and a community for people who are lonely and who want to have their every need met in a safe, warm environment, whether that is an ear to listen, a hot cup of tea or a fluffy fresh towel.

Respite / Short Stay

We offer round-the-clock care in a safe, comfortable environment, for anything from 3 days upwards.

This offers the perfect break for carers who are ill, on holiday or just need a rest. As a carer you can relax, knowing that your relative, friend or patient is in a safe, welcoming environment with expert care tailored to their needs.

Many people also arrange a trial stay as a temporary resident to see if the home is the right choice for them as their new home. Please note that respite is based on our availability, so we cannot take bookings more than a month in advance.

Dementia

There are now nearly 850,000 people living within the United Kingdom with a diagnosis of dementia. Some people who receive a diagnosis of dementia are able to live independently at home, often with the support of friends or relatives and in some cases paid carers and luckily may never need to go into a care home.
However, there are many who may need the extra support and comfort of a care home and we want to make sure that the experience here at Digby Manor is as close as possible to the care that they would have received and expected at home.
We pride ourselves on being first class in providing care and stimulation for those suffering from dementia and our team are constantly mastering new techniques based on the latest research which helps to ease the problems associated with dementia.
We are proud of The Prime Minister’s challenge on dementia 2020 set out more than 50 specific commitments that aim to make England the world-leader in dementia care, research and awareness by 2020.

Want to Join the Digby Family?

We do have a limited amount of space to take on new residents at the moment. Please use the contact form or call us on 0121 382 1719 to register your interest or find out more about us and our home. We will be happy to answer all your questions and arrange a time for you to visit if you wish.

We aim to respond to all enquiries within 24 hours and encourage all prospective residents and families to come in see exactly what makes Digby Manor different from the rest.