Since new owners have bought Digby Manor, in my opinion, the standards in this care home are 100% improved on a caring, professional level. This home has a warm atmosphere and I’ve found it to have a clear transparency of plan and care with regards to the well being of its residents. My mother has been a resident here just over 12 months. If it was not for the care and thoughtfulness of the new owners shown to her as an individual, moving her was at the top of my agenda list! My mother is 88 and tells me that under the new ownership she now feels happy, cared for and safe, as she felt none of these before, which caused us as a family great concern. A great weight of worry has been lifted off our minds!
I would have no problems in now recommending this care home to others. This management works with professional bodies and openly with family members, for the best care plan to be put into place.
Outstanding compassionate care, especially during the last months of my Aunts life. Initially, my aunt was hesitant about entering a care home, however this was soon dispelled when she arrived at Digby Manor. She always said the “girls” (carers) are all lovely and that she did not want to move. Her wish was fulfilled as they were able to look after her until the end of her life, saying that it was her home.
The staff always seemed cheerful and very pleasant, with both residents and visitors alike. Also well informed and I was usually greeted with an update on my aunt’s condition as soon as I arrived.
I feel it was a real home from home and will always be grateful they had a vacancy when my aunt could not manage in her own home.
The care my mother received was exceptional, not only did they make my mum happy and as comfortable as possible, but they did the same for my dad when he visited her. This meant a lot. Thank you.Steve F. (Son of Resident)
I have never seen my brother as happy and content as he is at the moment. I am so pleased he is in an environment where he is cared for, respected and encouraged with his hobbies such as painting and drawing. He really is part of a little community here which is brilliant to see.Lorraine K. (Sister of Resident)
After a short stay at Digby Manor, my family and I were so impressed with the outstanding care provided. The staff were friendly and approachable and always have the residents well being and care in mind, nothing is too much. The residents were looked after extremely well, well fed and no requests were too much. The owner and manager were simply amazing, offering advice and support to help us find the right setting for our father. Nothing was too much, they did above and beyond what is expected and for that, I am forever grateful! Thank you!!Lucy S. (Daughter of Resident)